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wrong day displayed live view

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New Neighbor

wrong day displayed live view

When opening the ring app on my S9 and selecting live view the day displayed is incorrect.  When I touch the day it goes to the correct calendar day.  For example....today is Wednesday but when I go to live view it shows Friday....always two days ahead.   I have search thru these posts and can't find anything that may help.   Any ideas?

86 REPLIES 86
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New Neighbor

Re: wrong day displayed live view

Yes I am having the same issue. If I uninstall and install the app it rights itself but then reverts incorrectly after a while. So today is Thursday but it displays Saturday in live view. See attached.
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New Neighbor

Re: wrong day displayed live view

Same here with the wrong day displaying!! Smiley Sad
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JD2
New Neighbor

Re: wrong day displayed live view

I am having the same issue, any word on how to fix it
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New Neighbor

Re: wrong day displayed live view

Same here to
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New Neighbor

Re: wrong day displayed live view

I'm having same experience with wrong day showing on live screen. Does Ring programers read and respond to queries like these?
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New Neighbor

Re: wrong day displayed live view

I hope....that's why I posted 

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New Neighbor

Re: wrong day displayed live view

Is this on iPhone and and Android phones I wonder mine Android I hope they fix it.
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New Neighbor

Re: wrong day displayed live view

I am having the same issue

My nephew installed my Ring Prob but gave my daughter the admin as i was away and i am finiding it  such a pain as i cant seem to have rights to add anything

 

all i can get is motion sensor or if someone rings the bell

 

Since Saturday i noticed when i tried Live view its like today ahead.. Today is Monday 23rd December but its showing  Wednesday 23rd December.. Its very annoying.

 

There are quite a few of us who complained about this but up to date we havent seen any feedback

 

 

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Community Manager

Re: wrong day displayed live view

Hey neighbors! Thanks for providing this information to us. I will make sure to pass this onto the appropriate team. To further confirm this concern, please do the following in the Ring app:
Visit the Main Menu > Devices > Select camera > and then select Live View. Let us know if the day appears correctly from this section of the app.

Once confirmed, return to the Event History Timeline view from the dashboard. If the date is still incorrect, please remove the Ring app, reboot your phone (turn it off/on), and then reinstall the Ring app.

If the date is still incorrect, please provide a screenshot of this so I can pass it onto our team. We appreciate your patience in the meantime, and thank you all for being the best part of our Community!



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