macOS Ring App Crashing

Products Ring App
1

The Ring App V 2.6.0 is crashing most days on my MBP (running Catalina 10.15.5)

Looking at the crash report…there is a coding problem with with App ie "EXC_BAD_INSTRUCTION (SIGILL)EXC_BAD_INSTRUCTION (SIGILL)"

From Crash Report

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [1262]

I’d like to send the crash report to Ring but I cannot find a Support contact for this.

2

Hey @Strat789. Could you do me a favor and copy and paste your whole crash report in a reply back to us here? This would be most helpful and I can get it looked at by a member of my team. :slight_smile: