Thank you all for sharing your observations and assisting one another with suggestions. To further assist in resolving this, when everyone has a moment, please try the following:
-
Adjust the app to mobile view on your screen (rather than normal or wide screen)
-
Once app is open in mobile view, tap on device list icon from side panel (rather than selecting device from dashboard)
-
Select live view
Hope this helps, certainly looking forward to the results!