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Visual history gone from iOS app?

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New Neighbor

Visual history gone from iOS app?

My iOS app auto updated in the last couple days and it seems like I no longer have a visual view of the history that I can thumb through and watch videos of when there was motion. There is just a list and I have to click on each item to see anything.
How do I get the thumb through visual history back (whatever that feature is called)?
1 REPLY 1
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Community Manager

Re: Visual history gone from iOS app?

Hi @lam3001, are you referencing the Event History Timeline? If so, please check out our Ring Help Center Article here, as it will detail information on how to turn it on/off. 



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