Unable to view activity history before subscription

@krgazula wrote:

Hello everyone,

I recently enrolled into full plan subscription, I was able to view all the events after subscription but not able to see the ones before subscription. Whenever I tried to play the doorbell or motion videos, I am getting “There was an error retrieving this video. Please try again later.”

I really need to check a video yesterday (Before subscription) which will help to solve a problem.

You can’t check before subscription as they are not stored

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