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Turning Off Neighbor Safety Report

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New Neighbor

Turning Off Neighbor Safety Report

Does anyone know how to turn off the Neighbor Safety Report?

31 REPLIES 31
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Community Manager

Re: Turning Off Neighbor Safety Report

Hey @wowatracy. If you are an Android phone user, you should be able to turn this setting off! If you're on the iOS platform, disabling the Safety Report is not a feature for that version at this time. If you go into your notification/alert settings within the Android version, you will see the option to disable this as shown in the attached screenshot here. Smiley Happy 



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New Neighbor

Re: Turning Off Neighbor Safety Report

I have done this, the indicator is in the off position, but I am still receiving this report. What can I do to turn it off? 

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New Neighbor

Re: Turning Off Neighbor Safety Report

My notification setting is off and I'm still getting this annoying, unsolicited, useless notification. Who asked for this notification? I sure didn't. The whole neighborhood thing has become a joke, utterly useless.

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New Neighbor

Re: Turning Off Neighbor Safety Report

You can't turn off these incredibly annoying alerts in the IOS app?  What genius thought that was a good idea?  I've gotten about 15 of these alerts THIS MORNING and never want to get one again.

 

No problem, off to the app store to leave a one-star review.

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New Neighbor

Re: Turning Off Neighbor Safety Report

STOP sending me these stupid Safety Reports!!! I've received 10 today from a zip I don't even live in anymore!

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New Neighbor

Re: Turning Off Neighbor Safety Report

I've received 8-10 of these today as well. They usually arrive on Sunday, so I'm assuming Ring is having an issue with their servers today. I'd recommend finding out how to submit a bug report if possible. The more people notify them, the quicker they'll fix it.

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New Neighbor

Re: Turning Off Neighbor Safety Report

I also have Weekly Safety Report notification turned off and for unknown reason I've been receiving repeated notifications today 8/6/2020. Some type Ring glitch for sure. Hope it gets fixed soon. Any better place to report this problem?

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Community Manager

Re: Turning Off Neighbor Safety Report

Hey neighbors! Thank you for bringing up this concern. I have gotten this new information over to the appropriate teams who are now aware of this and are looking into this further. I will make sure to update you once I have more information, but please feel free to share if you notice these alerts dismiss again or persist in the meantime! 



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New Neighbor

Re: Turning Off Neighbor Safety Report

why is this still not fixed?  weekly 'safety' reports?  who said I wanted that or that Ring get's to tell me what information I have to see?  Stop these reports or give us the option of turning them off.  

 

Off to the app store for rating...