Turning Off Neighbor Safety Report

Hi Neighbors. Just wanted to step in and offer these quick steps to see if it improves your experience at all. With the Ring app open, select- Menu > Neighbors > (Gear Icon) > Customize Neighbors. From here you will be able to select what type of reports you see. Additionally, you can tap on Customize Notifications to set a Schedule and then tap on Notification Types to toggle on/off the types of reports you receive notifications for. I have had success with these steps on my iPhone XS. I hope this helps you as well!

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