cancel
Showing results for 
Search instead for 
Did you mean: 

Timeline motion events, loading and playback issue

Highlighted
New Neighbor

Timeline motion events, loading and playback issue

Throughout the last week all my cameras saved motion events will not load through the app, or if they do they freeze through the playback constantly. Live view is good device health is good on all products.
1 REPLY 1
Highlighted
Community Manager

Re: Timeline motion events, loading and playback issue

Hey @Safetyfirst. Could you please capture a screen recording of this so I could take a deeper look into this? Once you have the screen recording, you will need to compress it into a ZIP file to attach here in your reply as you cannot attach an MP4. Hope to hear back from you soon! Smiley Happy 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.