Timeline motion events, loading and playback issue

Throughout the last week all my cameras saved motion events will not load through the app, or if they do they freeze through the playback constantly. Live view is good device health is good on all products.

Hey @Safetyfirst. Could you please capture a screen recording of this so I could take a deeper look into this? Once you have the screen recording, you will need to compress it into a ZIP file to attach here in your reply as you cannot attach an MP4. Hope to hear back from you soon! :slight_smile:

I am getting this issue in Android 13 and app ver 3.54.1

Been happening for ages, you can scroll along the time line to the last recorded item, go any further and the window just sits “Loading”…