Screen reverts to portrait mode after leaving live view

The latest Ring update 5.25.0 for iPad and iPhone introduced this annoying bug. Now when you view a camera it only lets you view the latest video instead of seeing the timeline and being able to scrub through all videos. If you tap the change view icon in the lower right corner or physically turn the device it rotates to portrait mode where you get the timeline and can scrub through recent videos. It is very annoying that it only works in portrait mode when a week ago it worked in landscape mode. Since the cameras video in landscape mode it fills the screen better in landscape mode and is harder to see detail in portrait mode. If you could see the timeline and motion events in both landscape and portrait mode then it would be back to normal and there would be happy customers. The change has affected all of our iPads and iPhones so it is not a device issue.

Thank you for you help in addressing this bug.

1 Like