Ring2 - New Installation the App fail to initiate the install

Hi @dougshuck47. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times as well as reduced hours of support. With that said, our support team is still available at the numbers availablehere. If you are outside of the US, please read our response to COVID-19here to see how to contact support. I’d also be happy to help if you let me know what part of the setup you’re currently at. Feel free to attach a screenshot as well so I can take a look. :slight_smile: