@redewood What notifications are you not receiving? What Android phone do you have and what OS are you running? Please check out Help Center Article here to ensure you have no apps conflicting with the Ring app.
Im using a Samsung 8 phone and I'm on version 9
I've deleted one of the cleaning apps from the list so I guess I will see if that makes a difference.
My neighbour and my partners phone are working when they log into my system so it must be my phone however when I look at their settings all of my settings are the same so i don't know what I need to do to change it so that the notifications come through. I'm not getting any notifications at all either ring or text mesages/e mails