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Ring App and Rapid Ring - notifications/alerts not in sync

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New Neighbor

Ring App and Rapid Ring - notifications/alerts not in sync

Are there any plans (short term) to get the two apps in sync?

I have regular visitors and can’t seem to easily mute the cameras/doorbell. I need to snooze in both apps and for rapid ring you have to go further into the settings which is annoying. It would make sense if the alert received and I select mute for an hour worked?
1 REPLY 1
New Neighbor III

Re: Ring App and Rapid Ring - notifications/alerts not in sync


@Jeky wrote:
Are there any plans (short term) to get the two apps in sync?

I have regular visitors and can’t seem to easily mute the cameras/doorbell. I need to snooze in both apps and for rapid ring you have to go further into the settings which is annoying. It would make sense if the alert received and I select mute for an hour worked?

Turn off alerts in ring app and just have them in rapid ring. That way when you get a notification you just swipe it to open rapid ring (as it opens quicker) plus you can snooze in rapid ring. 
Don't have alerts in both apps.