I have the ring app installed on my mac. Every time there is motion it plays a chime sound and opens up a little window with the camera view in it. I'm not so bothered by the tiny preview but I can't find a way to disable the alert sound it plays.
Ideally I'd like options like on the iOS app where you can select only alerts for a ring rather than motion and to be able to disable the alert chime.
Glad you asked @joel ! If you open the Ring app on your Mac app there should be toggles at the top for ring alerts and motion alerts which can be unchecked to disable. Visit Ring.com/app to ensure you have an updated version of the app installed.
Additionally, there should be a "Notifications" option in system preferences, which allow you to choose how the Mac notifies for the Ring app. I hope this helps!
Have you tried uninstalling and reinstalling the Ring App? Also, have you checked all audio settings on your device?
YES, please for the love of pete. We need a choice to disable sounds on the MAC OS app. Not disable alerts. Where can I turn off these sounds but keep a video pop-up??
I just fixed this on my computer. Mine broke this morning as soon as I updated to Catalina. The solution is to just remove the Ring App's system level permissions to make sound in system level preferences. System Preferences --> Notifications: Scroll down to Ring. Uncheck box for "Play sound for notifications". Screenshot attached.