I have the ring app installed on my mac. Every time there is motion it plays a chime sound and opens up a little window with the camera view in it. I’m not so bothered by the tiny preview but I can’t find a way to disable the alert sound it plays.
Ideally I’d like options like on the iOS app where you can select only alerts for a ring rather than motion and to be able to disable the alert chime.
Glad you asked @joel ! If you open the Ring app on your Mac app there should be toggles at the top for ring alerts and motion alerts which can be unchecked to disable. Visit Ring.com/app to ensure you have an updated version of the app installed.
Additionally, there should be a “Notifications” option in system preferences, which allow you to choose how the Mac notifies for the Ring app. I hope this helps!
YES, please for the love of pete. We need a choice to disable sounds on the MAC OS app. Not disable alerts. Where can I turn off these sounds but keep a video pop-up??
Trade you…the sound is so loud. My phone is muted at work but my MacBook lets everyone in earshot that there is a squirrel running past my camera at home.
I just fixed this on my computer. Mine broke this morning as soon as I updated to Catalina. The solution is to just remove the Ring App’s system level permissions to make sound in system level preferences. System Preferences --> Notifications: Scroll down to Ring. Uncheck box for “Play sound for notifications”. Screenshot attached.
How do you turn off the notification alert sounds, without turning off the audio on my Mac? I see a way to disable the notifications, but I still want the visual notifications, just don’t want the audio coming through.
I’m on the Catalina OS and I don’t see the option to turn off the sound from the system notification settings. Is anyone else noticing that as an issue?