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Ring App Feature Request

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New Neighbor

Why doesn't Ring support U2F and/or authenticator apps for 2-Factor?

2-Factor that's only available via SMS is intrinsically insecure (SIM spoofing and number-hijacking are common).

 

It would make more sense to use something like an authenticator app to generate rolling codes (e.g. Google Authenticator), or a USB/Bluetooth security key (e.g. U2F like yubico.com).

See https://www.pcworld.com/article/3225913/what-is-two-factor-authentication-and-which-2fa-apps-are-bes...

 

I'd rather just not use 2-F than do it via SMS.

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New Neighbor

Ring App controls

I would like to recommend a change to the Ring App. Under Motion Setting, can you display to number setting for distance?

 

Why, because when I called tech support, they mention a good setting is between 5 and 6 and mine was set to 6. 

 

This would be really helpful when dialing in the distance we want.

 

Thank you,

 

Jim 

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New Neighbor

Two Factor Authentication

Please add a second phone number And allow user to send the security code to either one. I don’t see a need for my spouse to have to setup another account, we have enough logins to keep track of. Several of the financial institutions we deal with allow this.

Love you system.

Thanks
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New Neighbor

Better security with homekit

Hi,

 

I keep forgetting to arm my ring alarm every night. This leaves me at a lower security level which is probably not what Ring designers wanted. Would be great if I could use say homekit automation (I've already automated all my other homekit devices) to arm the alarm at a certain time every night. I realise that this might be annoying if say someone sets the alarm off without realizing automation turned it on. However, in that case you could require the user to acknowledge this action! My schalge lock does that (since they probably feel it's risky to trigger that automation by itself), wherein it asks me if it can run the automation which locks all my locks when everyone has left the home.

 

Please make this happen since the first step of being secure is not forgetting to arm the system, and we as humans are prone to forgetting things Smiley Happy

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New Neighbor

Re: Ring App Feature Request

Hi,

 

I keep forgetting to arm my ring alarm every night. This leaves me at a lower security level which is probably not what Ring designers wanted. Would be great if I could use say homekit automation (I've already automated all my other homekit devices) to arm the alarm at a certain time every night. I realise that this might be annoying if say someone sets the alarm off without realizing automation turned it on. However, in that case you could require the user to acknowledge this action! My schalge lock does that (since they probably feel it's risky to trigger that automation by itself), wherein it asks me if it can run the automation which locks all my locks when everyone has left the home.

 

Please make this happen since the first step of being secure is not forgetting to arm the system, and we as humans are prone to forgetting things Smiley Happy 

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New Neighbor

Re: Ring App Feature Request

I've got a Kindle fire hard wired next to my front door. The goal was to be able to always see who was at my front door when I go to answer the door. I don't always have my phone on me to see the ring notifications and it takes so long to open that by the time I get to the door it becomes pointless to even open the app.

 

It would be great if there could be an Alexa routine that would open the video feed (not just the app but the actual video) when the doorbell is pressed and/or motion is detected. I've read tutorials online that can hack this with 3 different apps but I could never get it working. Currently, I've got an echo dot setup with a routine to say "Alexa, show me the front door" and that works but it's not the most elegant solution.

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New Neighbor

Re: Ring App Feature Request

Could you add the ability to controlat least a single zwave outlet when on the cellular backup? This would allow you to reboot your internet and regain connectivity if there’s an issue
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New Neighbor

Re: Ring App Feature Request

Hi, I would like the option to turn off and on chime. It's a little much when having a party and people are coming in and out.

It seem someone already asked for scheduling, but wouldn't it be easier to just have the option to turn it off?

Thanks!

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New Neighbor

Re: Apple TV


@Zim wrote:

And/Or ROKU!


+1,  Adding a ROKU app to show your cameras would be very helpful.  

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New Neighbor

Need Additional Sounds in the App Alert Tones page

We have multiple entrances in a large property and need the ring Chime Tone to alert us which entrance the doorbell is being rang. Every time Someone rings the doorbell we have no idea which gate, garage or doors the person is at unless we have our phone in hand. We are having to run from one side of the house to the other to find out where the person is located.

 

I was only able to find 3 names for doorbells and 3 names for cams that MAGICALLY APPEAR as options in the Device Settings/Alert Settings/App Alert Tones page IF you EXACTLY RENAME the device as the following:

For doorbells the options are: - Front Door - Back Door - Office

For Cameras the options are: - Backyard - Front - Side

 

Please add additional Additional Sounds in the App Alert Tones page so we know which ring doorbell is being pushed.

 

Example of Keywords Sounds in the App Alert Tones page that are missing: “Someone is at your “Gate, Font Gate, Side Gate, Garage, Mailbox, Intercom, Side Door, Laundry Door, etc.. PLEASE FIX