Ring App Feature Request

I am happy to hear that although we are on opposite sides, we agree on the solution. By having a separate alert for wildlife spottings, people like yourself can opt out of receiving notifications about these alerts as well as opt out of having them listed on your feed. Everybody is happy!

Can you make a iOS app that doesn’t randomly crash when using it?

Currently the version 5.21.1 does not play well on an iPhone XS running iOS 13.3 as it is constantly crashing. These crashes are not limted to viewing recordings or live video, making device setting changes or setting the alarm.

While many of us as Ring neighbors appreciate being notified when there is wildlife sightings because we have small pets or children, there are some who do not wish to receive these notifications. Perhaps there could be an option to opt out of a specific notification with the label Wildlife (ex: Coyote). Unfortunately there are those who need to behave poorly when the rest of us are attempting to actually be neighborly.

I recieve an email when the alarm goes off.

I wish I could get a differnt alert tone for when the alarm goes off. I get Delayed Entry and when the alarm is armed and unarmed. All 3 sound the same. I would like a really loud annoying tone that when the alarm is triggered I get an email and a uniquely different tone for the alarm.

If you have an Android phone you can set different times for different notifications

Ring team please add point number 1 of vcdxb. It looks like you kinda can if you have the alarm but I only really want the cameras! but disabling based on geolocation would be nice or atleast a simple home/away button to override the motion schedule and allow you to stop recording inside cameras would be nice!

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And/Or ROKU!

The Android App has a location filter under the hamburger menu. I do not see a similar functionality for the Windows 10 app. Is there a way to filter the Windows 10 app so I only see devices at a particular location?

Location in this context is geopgraphic sites, so for example my home address and my mother address, where the devices have been shared with me.

–Rob

2 features, i will like to see:

Apple TV App (To make it secure, may be add Text message Code/OTP confirmation) everytime.

Group Camera feature on Macbook, ipad app or apple tv app. That way, we can add any cameras (Indoor/Outdoor) to group and then cast it to TV for monitoring. Companies like Yi Camera offer this feature in app. This is helpful for us when we have party and want to monitor kids in basement.

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I would like if Ring camera had a mode setting for ‘motion alerts’ and ‘record motion’ triggers so they optionally could be set to only trigger if the security system is armed. Door sensors and motion sensors have this option.

There’s a switch in the app called a mode setting for ‘away’ and ‘home’ on door and motion sensors. If this option was available for cameras, an indoor camera like the new stick-up cam could be set to not alert or record anything unless the security system was armed.

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Hi, when sharing your ring with other ring users, you can see the combined event history which is great, however you can’t tell (from what I can see) who performed a live view or an answered motion.

I would like to be able to either in the desktop or mobile app to go to the next video, really a pain to have to go back and select the next one especially since there is no indicator as to which one you just viewed. In addition, if you go back in history it jumps you back up to the most recent.

Will there be an option in the future to download the snapshots into a time lapse video over a certain period of time? Thanks!

I need to schedule disabling of ring alerts for myself, but otherwise follows the shared alerts schedule used by everyone in my household. The shared schedule includes alerts during the workday, which I don’t need nor want, but others do.
If I had a personal schedule to auto-disable alerts - just for me - then I would be spared recurring work interruptions when I forget to manually silence alerts while at work.

I’ll second the need for a snapshot of the motion activation - before deciding to activate the video playback… and for Ring, surely this feature would reduce the amount of data streaming massively whilst offering a better service to its users. We all lose hours waiting for videos to ‘proccess’ just to see the neighbourhood cat was to blame for setting off the motion alert.

Hi!

Love the doorbell but my beloved dog, like so many others, not so much. His trigger is the sound of the chime, it’s harmless barking but frustrating and unnecessary. If we change the chime, association broken, problem solved, except he’s not as daft as I sometimes think and soon enough the association with the new chime is back along with the barking.

My feature request! An option in the chime or tones section that rotates the chime after each ring or at an interval. It would be a boon for dog owners.

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Please could we have a “lights snooze” feature for ring floodlight cams that works in a similar manner as the “motion notifications snooze”? The typical use case would be as follows:

  1. I want to go out in my garden to, say, relax in the evening with a glass of wine without the floodlight cam lights turning on or getting notification alerts whenever I move a bit;
  2. I enable motion snooze for say 1 hour. The same cannot be done with lights so I have to switch off the lights zones completely (which is a pain as it involves many actions within the app);
  3. Once I am done and I go back inside, I don’t have to worry about motion notifications as they will be automatically re-enabled once the snooze period expires;
  4. BUT if I don’t remember to also re-enable the light motion zones then the lights don’t turn on automatically again. So the house is less protected. Sometimes days may pass before I realise that auto lights are off!

A feature such as a light snooze would solve this problem in an elegant manner. There are many similar use cases and surely this is a feature that many others would benefit from?

Thank you very much for this initiative and for considering our feature requests.

Best Regards,

Petros

I’d love to have a quick way to turn the alarm base station audio on/off/change volume from the dashboard.

We have a pool and we use multiple door contact sensors along with the alarm base station sound as a secondary safety precaution when young kids are in the house.

Right now it takes 7 steps each time to toggle it on and off in the app:

  1. Hambuger menu
  2. Devices
  3. Alarm base station
  4. Base station
  5. Audio settings
  6. Slide volume up or down
  7. Save

We have the co2 and smoke listener and when we cook sometimes it sets our fire alarm off which in turn sets our ring alarm and then we get the call which one time we didn’t here and they dispatched the fire department luckily they called back and was able to cancel the fire dept. There really needs to be a snooze feature or bypass for like a 20 or 30 min time frame feature for this device.

Wouldn’t it be great to have a ‘previous’, ‘next’ button choice when playing back Ring videos on the browser interface?

A simple suggestion for developers…

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