I am trying to set up Ring App for elderly parents, which means the app needs to be VERY simple… When someone rings their Ring Pro doorbell, the app needs to come up on their phones, in live view, with speaker and microphone already enabled, and the lock icon showing to control their Schlage Encode lock.
There should be configuration settings to support this user experience. They don’t need to mess with history, snooze, or neighborhood, so configuration should allow those functions to be hidden.
The app now is too cumbersome for those who need a simple experience.