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Ring App Feature Request

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New Neighbor

Re: Ring App Feature Request

They do incorporate a ring buffer that adds pre-detection video to clips, just not on any device that has a battery option, even when it’s plugged in to AC power. The short-sightedness is in Ring’s decision not to change that behavior once such a device is attached to AC power. It is understandable that for reasons associated with battery charge conservation that they would omit ring buffer activation while the device is operating on battery power.
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New Neighbor

Re: Ring App Feature Request

I have a wired doorbell and two of the wired floodlight replacements. The only thing i see most of the time is my dogs, even though people only is on, plants swaying in the breeze, again with people mode on, and the UPS persons butt. I have the doorbell and the spotlight that lights that part of the yard set to trigger each other. Still no pre-motion buffering. I was thinking about buying these for my sons new house but the motion capture on these is pretty useless.
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New Neighbor

Pan Tilt Zoom

Will Ring add PTZ cameras or the ability to add non Ring PTZ cameras to the system?
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New Neighbor

Re: Ring App Feature Request

REQUEST FOR: Timestamp on video playback

I will have a handful of new events so I click on the oldest and as I watch them I go one-by-one by tapping the fast forward/next button and play the next event. Well if I have 5-15 events it would be nice if I could identify which clip I was based on the timestamp that shows on the event page. 

Not sure if this has been requested before, but sure would be nice and seems semi-easy to implement! Smiley Happy Anyone with me on this request?! Smiley Happy 

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New Neighbor II

Re: Ring App Feature Request

Alexa Guard flaw:
Imagine leaving for work in the morning when it’s dark, and leaving your family, you set Ring Alarm to “Stay”. You also want Alexa Guard enabled to “listen” for glass breakage etc.
But wait! Alexa Guard will not work in “stay mode”. That’s a terrible oversight. So your forced to use “away mode” and manually disable motion sensors so they aren’t triggered by someone getting up to use the restroom.

Sometimes I feel like the engineers don’t use their own products.
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New Neighbor

Apple Watch App

Please make an Apple Watch app.  I'd be happy with one that would at least allow me to Arm/Disarm the Ring Security System, even if it didn't do anything else!

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New Neighbor

Re: Ring App Feature Request


I’ve chosen to go with Ring and I’ve invested in the entire Ring Protect system, cameras and doorbell. But, I’m frustrated that the Ring app is so terrible. Nest has vertical scrolling, zoom when viewing live video and even the ability to view an abbreviated video clip of a recording on the Apple Watch. It really sucks that the Ring app sucks so badly, considering how much I’ve invested in this system. Ring, lose the pride and take some pointers from Nest. They’re pretty smart and they know how to create a great user experience.
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New Neighbor

Re: Ring App Feature Request

Ring HAD zoom while viewing live feed on the cameras, but with the latest app update, that feature has mysteriously disappeared.  Not happy.

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New Neighbor

Re: Ring App Feature Request

I agree! And, they want so much to be as different from their nearest competitor (Nest) as possible that they deliberately design their app to behave in the opposite fashion, much to the detriment of the entire user experience. Wake up, Ring!!! 

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New Neighbor

Re: Ring App Feature Request

I am trying to set up Ring App for elderly parents, which means the app needs to be VERY simple... When someone rings their Ring Pro doorbell, the app needs to come up on their phones, in live view, with speaker and microphone already enabled, and the lock icon showing to control their Schlage Encode lock.

 

There should be configuration settings to support this user experience. They don't need to mess with history, snooze, or neighborhood, so configuration should allow those functions to be hidden.

 

The app now is too cumbersome for those who need a simple experience.