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Ring App Feature Request

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New Neighbor

Backup (Secondary) Two Factor Authentication Badly Needed

We need a second form of two-factor authentication as a backup BADLY. Consider the following scenario: you are travelling aboard, without access to your USA phone number. You have NO WAY to get your two-factor authentication code!!!

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New Neighbor

Re: Ring App Feature Request

I primarily want # 1, the ability to snooze chimes. I go to work early in the morning and the chimes wake my family.

Currently, I have to go to the Chime settings for the door I’m using and disable it, which is about 4-5 taps.

Then once I am outside I have to remember and do the same 4-5 taps to turn it back on.
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New Neighbor

Re: Ring App Feature Request

I would love for the app to show a screencapture/still of whatever set off the motion detector, because the live-view takes too long to load.

 

I have a driveway spotlight camera, and get notifications all day long, but usually from stray cats walking by. The app's live-view takes about 5 seconds to load, so by the time I can see it, the cat has moved on and not visible. So I have wait for the video to process completely to watch and confirm what caused the notification. I've started a work-around, which is, instead of clicking on the notification, I go into the ring app to see the last screen shot on my dashboard. That way I can see very quickly what triggered the notification without waiting minutes for the video. It would be wonderful if the notification itself showed a screengrab like this, or that it gave the option to click through to see a screengrab, to avoid missing the action while the video processes, and to save having to do the workaround which is a few steps more for my fingers! Thanks!

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New Neighbor II

Ring beta testing program for iOS!!

I know Ring beta testing program is invite-only at the moment,

I definitely think your beta tester should be more representative of your actual customers because I’m not sure if you are getting enough useful feedback on your product so you can make any necessary adjustments before your app launches that targets real users.

Beta testers hold all of the valuable information you need when it comes to improving your product and to make sure you don’t disabled features that everybody relays on especially after the new iOS update that disabled the pinch to zoom on live view.
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New Neighbor

Re: Ring App Feature Request - Configurable Dashboard

It would be great to have a more useful alarm dashboard. An alternating message stream giving me the list of sensors that are open isn't very helpful. How about a grid with indicator lights (red/green) with options for showing by room or by sensor type.  You could also provide a list of open sensors instead of the flashing messages.

 

Obviously, this won't all fit on a screen with a camera thumbnail, which is why I'd like the dashboard to be configurable, so I can decide what I want to see where. Perhaps a two page dash, which can be used by swiping.

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New Neighbor

Ring Apple Tv App support

My guess at least half of all ring users are Apple device users,
The competition allows you to view and monitor your cameras for years from an Apple TV app. Now that the Apple TVs are iOS based in TvOs And Apple TV app is a needed edition. Software apps are how users interact with the hardware they have purchased, apps now rule the world and allow us to do anything. This ecosystem of ring.com needs an Apple Watch app for alarm/cameras and an Apple TV app to allow users to monitor their home security.
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New Neighbor

Re: Ring App Feature Request

I keep getting alerts when my dogs are out in the yard.  I tried setting up the motion zones so that they are high enough that the dogs don't get noticed.  But I'm still getting the alerts.  Here is my request.

1. have a red box or something track the items where ring is detecting motion

2. Allow the motion zone to be superimposed over videos or live stream so that you can better adjust your zones to avoid common motion.

 

Thanks

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New Neighbor

Re: Ring App Feature Request

Love the ability to add lights and switches to the Ring Alarm System.  It would be really useful to add status and ability to turn on and off from the Dashboard Screen vs having to drill down to the alarm devices screen.  IOS user.  Thanks

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New Neighbor

Re: Ring App Feature Request

Under "Device Health" the power section should indicate if the battery is charging or not and include an estimate of how long before it's completely charged. I attached a screen shot of the app and I circled the power section where the battery charging information should be added.

I have my Ring Spotlight Cam Battery hooked up to a solar panel so it would be nice to know when the battery is charging and how long it will take to completely charge.
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New Neighbor

New builds

Hi I have just moved into a new build and the address and postcode does not appear to be in the ring system for my set up. How do we get new addresses added to the ring list of addresses?