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Ring App Bug: Notifaction Drawer stays open!

New Neighbor

Ring App Bug: Notifaction Drawer stays open!

Not sure if anyone else is expriencing this but on my Galaxy S10 Plus / Android 9/Pie, when I get a notification for camera motion events, I tap on the notification which should take me directly to the app/ camera feed. It does open the camera feed in the background but does not close my notification drawer like it should. Any other notifications I get take me directly to the app associated with the notification and close the drawer.

1 REPLY 1
Community Manager

Re: Ring App Bug: Notifaction Drawer stays open!

Hey @dmoses1969 , clicking the notification banner should definitely bring you to a live stream of the event with no further steps. Please try to uninstall and resintall the application. Let me know if that does the trick! 



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