I am going to replace my existing ring pro with another unit since the camera was damaged. What is the best way to do this the app? Obviously I don’t want to pay for another device, but replace the existing one I have registered.
Great question @jkami ! We recommend contacting our support team at 800-656-1918, as they can assist with this properly.
My old ring pro died ( lastest 3 years ) So I purchased a new one . Do I have to delete my old ring app and start all over again or do I just connect the wires and we are back running as normal?
So not tech savvy ?
You should just remove the device after you add the new one or you can get confused when you see that it has no connection