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Rapid Ring Error

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New Neighbor III

Rapid Ring Error

Noticing I was no longer getting notificatons for over a day.  I opened the app and I kept getting the black error at the bottom.  After a few times it loaded the camera and alerts started again.  I am not sure what caused the error as I even rebooted my phone today and it did not fix it.  

4 REPLIES 4
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Community Manager

Re: Rapid Ring Error

Did you try uninstalling and reinstalling the Rapid Ring App? Also, please make sure you are on the most up to date version! 

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
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New Neighbor

Re: Rapid Ring Error

Does high wind have anything to do with whether the ring stays online and working? Why should you have to reinstall all the time?
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Community Manager

Re: Rapid Ring Error

High winds have nothing to do with your Ring device unless winds are causing motion alerts and/or causing power outages or issues to your ISP.

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
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New Neighbor III

Re: Rapid Ring Error

I am back to getting this error. I have not received notifications for a couple days and all I get is the error message. I have rebooted my phone and no luck fixing the issue.