@JP16 wrote:
RSSI levels aren’t in the green at 55. I’ve done all that. The main Ring App is fine. The Rapid Ring app shows the connection issue and stutters the video.For a company that charges a monthly fee, they need to do better.
What phone are you using? Yeah the main ring app may be fine but doing the same for both may help if you have not tried that.
Do you have any other device you can use to test? laptop, echo show, fire tv or a tablet/ipad? just to rule things out.
If they are working fine then i would give RING a call they maybe able to suggest something else or go through some more troubleshooting with you for all its worth.