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Question - Delete Neighborhood from Neighbors Settings?

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New Neighbor

Question - Delete Neighborhood from Neighbors Settings?

Does anyone know how to delete a neighborhood from the Neightbors Settings in the Ring app? I have a neighborhood that I need to delete and cannot figure out how to get rid of it. Path in my app is... App Main Page once opened-> Neighbors-> Gear Icon-> Now I see two seperate Neighborhood Names to choose from, I need to delete one. I see nowhere to delete/remove a neighborhood name, I cannot figure this out.

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager

Re: Question - Delete Neighborhood from Neighbors Settings?

Hey Neighbors! At this time, there is not an option to delete a neighborhood, but if you are concerned about getting alerts for a neighborhood you are no longer apart of, you can turn off the alerts for this area.

 

Here are the steps:

  • Go into your Ring App
  • Go to the three lines at the top left and click on Neighbors
  • Click on the gear icon at the top right
  • Find the neighborhood you no longer wish to have alerts for and select "Alert Preferences"
  • For schedule, turn this to Off
  • Under Alert Types, deselect all types.

    This should help you at least get rid of any notifications you may still get for this neighborhood in the meantime!


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19 REPLIES 19
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New Neighbor III

Re: Question - Delete Neighborhood from Neighbors Settings?

I have this same problem.  When I created my account the Ring system created two neighborhoods (which are excatly the same).  I also cannot figure out how to gt rid of one of them.  Tried everything . . . 

 

And to go one step further, I would like to remove the neighboorhood section from the dashboard, but that does not seem to be an option.

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New Neighbor

Re: Question - Delete Neighborhood from Neighbors Settings?

Anyone have a fix for this?
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Community Manager

Re: Question - Delete Neighborhood from Neighbors Settings?

Hey Neighbors! At this time, there is not an option to delete a neighborhood, but if you are concerned about getting alerts for a neighborhood you are no longer apart of, you can turn off the alerts for this area.

 

Here are the steps:

  • Go into your Ring App
  • Go to the three lines at the top left and click on Neighbors
  • Click on the gear icon at the top right
  • Find the neighborhood you no longer wish to have alerts for and select "Alert Preferences"
  • For schedule, turn this to Off
  • Under Alert Types, deselect all types.

    This should help you at least get rid of any notifications you may still get for this neighborhood in the meantime!


Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.

View solution in original post

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New Neighbor

Re: Question - Delete Neighborhood from Neighbors Settings?

I am two steps ahead of you Chelsea and have already disabled alerts. But what I REALLY want is to DELETE THE OLD ADDRESS ENTIRELY, as I have previously asked about. There is no reason this should not already be doable from our control panel, come on Ring!

 

Doug

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Community Manager

Re: Question - Delete Neighborhood from Neighbors Settings?

I totally understand where you're coming from, @DAPAQ2! Rest assured, I have passed this along to the appropriate team to look into it further in the meanwhile. We appreciate your patience! 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.
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New Neighbor

Re: Question - Delete Neighborhood from Neighbors Settings?

There’s a way (if you haven’t found out already). I just deleted two old addresses. It’s under Settings>Location Settings>Neighbors Settings. You might have to select the old address first. Then it gives you the option to edit the address but within that option you can click the red trashcan and delete the location. Hope that helps.
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New Neighbor

Re: Question - Delete Neighborhood from Neighbors Settings?

My original post is referring to the removal of Neighborhood Addresses located in the “Neighbors” section, I am not talking about the regular ring account addresses. There is a difference. Your instructions are for regular accounts and there is a way to delete those, but I just checked and there still is not a way to delete addresses within the “Neighbors” section.
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New Neighbor

Removing old neighborhood

Under Neighborhood Settings how do you delete a Neighborhood. After relocating prefer not to see old neighborhood

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New Neighbor

Re: Question - Delete Neighborhood from Neighbors Settings?

How do you change your neighborhood address if you move?