New update

Can not see a notification under the new update. All I get is a black screen. How do I turn it off

Hey @GBT! I recommend removing and reinstalling the Ring app on your mobile device, as the best first step. If this does not resolve your concerns, please confirm which device model you have and what steps you are taking that leads to black screen. The Community is here to help! :slight_smile:

I can not find any place where I can do any changes to the motion setting. I have tried to follow the directions on the email, but there is not a place that I can find the options they want me to follow.

Hey @LadyDi47. What kind of device do you have and what motion settings are you trying to change?