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Neighbors App has wrong address

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New Neighbor

Re: Neighbors App has wrong address

I have the same problem. This did not fix it. I now have two location in Ring with the correct address, one wrong address in Neighbors, and no clue how to get ride of one of the Ring addresses.
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New Neighbor

Re: Neighbors App has wrong address

We shouldn't have to guess. That is their job.

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New Neighbor

Re: Neighbors App has wrong address

If it was me, I’d cancel Ring and get my Credit Card Company to contest the Pre-paid amount. You aren’t getting what you paid for so time to find an alternative.
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New Neighbor

Re: Neighbors App has wrong address

I've had this issue for 2 years and I think I found a work around! I created a new account with a different email address in the Neighbor app, not the Ring app. I selected the 'use current location' option and it found me....I finally saw my neighborhood map! Then I logged into my Ring app with my original email and under Account:Users I added the other email address I used for Neighbors. Logged out of Ring and relogged in with my Neighbors email address. When I select 'Incident Map' I have to select the new location to see my neighborhood!! So now I will login in as the shared user. Hope this helps for some of you.
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New Neighbor

Re: Neighbors App has wrong address

This is exactly my issue. I am the shared user with the stuck "neighbors" address while everything else is right.