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Neighbor posts being removed

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New Neighbor

Re: Neighbor posts being removed

You don't really have to break any "rules" in this forum to be "banned".

 

I didn't.... Ring Customer Support didn't see anything that caught their eye when they reviewed my comments and Neighbor alerts, and one of the Customer Service reps (from a subsequent call) didn't have the stones to tell me or my wife what was wrong - he just hemmed and hawed, and said "try again".  Obviously, the whims of the apparent bedwetters that moderate the Community are as flighty as a summer breeze...

 

In the meantime, some pretty abusive and ignorant commenters have been carrying on unimpeded over the past five months.  WE know who they are, no matter what the "Neighbor number" may be.

 

Time to look at another security system that delivers the service they PROMISE for your money unconditionally.  

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Neighbor II

Re: Neighbor posts being removed

First, this is not allowed. "Obviously, the whims of the apparent bedwetters that moderate the Community are as flighty as a summer breeze..."

No  harassment

Please leave all negative and rude posts at the door. Don't use the Ring Community to harass, threaten, intimidate, bully or stalk others. Ring also does not permit any type of trolling, which may include hijacking or taking a thread drastically off-topic, shaming, personal attacks, etc

And they do not ban people here for one or two posts or for no reason. But you are free to do whatever you want. 

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New Neighbor

Re: Neighbor posts being removed

Your right, no matter how sanitized my comments are, posts I have made get blocked and others make same all the time it’s just weird makes no sense, I figured I could beat the algorithm but not so...i do have to agree with Mr Eagle however, if was having this conversation in person would you call people bedwetters ? Maybe in close company, to a stranger ? does not offend me, it’s slightly accurate but somewhat extreme choice in description
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New Neighbor

Re: Neighbor posts being removed

"Your right, no matter how sanitized my comments are, posts I have made get blocked and others make same all the time it’s just weird makes no sense, I figured I could beat the algorithm but not so...i do have to agree with Mr Eagle however, if was having this conversation in person would you call people bedwetters ? Maybe in close company, to a stranger ? does not offend me, it’s slightly accurate but somewhat extreme choice in description".

 

Hey - I just used some of the language that CURRENT RING COMMUNITY NEIGHBORS HAVE USED & WILL APPARENTLY CONTINUE TO BE ALLOWED TO USE!

 

Oh, would I have "this conversation in person would you call people bedwetters ?".  If the shoe fits - yup.  And, to a stranger.

 

 And no one will do anything about it.  After all, it's now a one way world.

 

YOU can be "insulted", but don't you dare respond in kind.

 

As far as I'm concerned - END OF THREAD.

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New Neighbor

Re: Neighbor posts being removed

Wow...you consider talking to someone, preferably not at the other end of the internet. like dude, it’s a forum discussing ring cameras, really ? Huge difference between political correctness and bad manners.
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New Neighbor

Re: Neighbor posts being removed

Wow, like dude, like, chill! You need to, like, zone out & try reading comprehension training, so, like, you realize that this specific forum thread was, like, RING 'Neighbors' forum moderator practices (not just Ring cameras), like, banning the people's speech but, and, like, as I said before, on my previous comment, my commenting was over, and, like, obviously, you missed it, but, dude, I won't blame it on your focus, 'cuz, that would be bad manners...

 

Dude, it's over.  It's cool, see ya at the Bernie rally! 

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Community Manager

Re: Neighbor posts being removed

Hi neighbors! The Ring Community is a peer-to-peer forum offering guidance and positive, constructive interaction for all neighbors. We want to maintain a positive Community experience for all neighbors who wish to share feedback, feature requests, or even seek assistance.

 

If you are having concerns specific to the Neighbors by Ring app, you are able to flag comments or posts you deem as inappropriate, or are not following Ring Neighbors Community Guidelines. Once flagged, the comment or post will disappear from your local feed and will be sent to the Neighbors moderation team for a secondary review. If you feel this is not the case, we can certainly share that feedback with the appropriate team.

 

In the meantime, please review our Community Guidelines to ensure we are making the Community the best it can be for all neighbors.



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.
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New Neighbor

Re: Neighbor posts being removed

Marley, does that mean posts are not removed unless they are flagged by someone first?

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Community Manager

Re: Neighbor posts being removed

@SonnyBoy we have active moderators monitoring the Community and removing posts / neighbors who do not abide by the Community Guidelines.  

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
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Community Manager

Re: Neighbor posts being removed

Also, taking a look at this post it appears that some of the neighbors are confused between the Ring Community (this site, community.ring.com) which is a place where neighbors can ask questions and discuss all Ring products vs Ring Neighbors, the  place to share, discuss and raise awareness about crime and safety-related activity in your community.

 

When talking in the Community, please refer to these Guidelines. 

 

When talking about Neighbors, please refer to these help articles that go into more details about posting and moderating in the Community:

 

 

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.