Sorry, but it sounds like the app on my phone needs internet access to even display the buttons on the screen? But I did try disabling WIFI, and no change. Removed the app, reinstalled the app, no change. Still takes a while to load. It seems like I have to use something in the app, like settings, history, etc, then when I come back to the main screen, it will load. The older version worked better. I just got the history button, no dashboard that causes problems.