Live view working on doorbell, but not backyard camera

I’ve tried troubleshooting, uninstalling & reinstalling, rapid trying app, etc but no luck. RSSI is at 55, wifi speed is 300+. Any ideas?

Update - the live view works on my wife’s app

Hey there, @Mikey2069! Thank you for trying those steps and confirming these details. With the live view seemingly working fine on another mobile device, the best next step will be to compare the mobile devices for differences. Please ensure there is not a vpn enabled and other apps are closed in the background. If you are using an android mobile device, please check for any apps that might conflict with the Ring app. I hope this helps! :slight_smile:

Thank you for the quick response! Restarted my phone after the reinstall of the app and it started working. Love tech! Thanks again!

1 Like