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Live Feed Interrupting Recorded Video

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New Neighbor

Live Feed Interrupting Recorded Video

I will be watching a video from my device history and all of sudden it will cut to a live feed of another camera.  I didn't push any notification or make a request.  It just changes over with no prompt from me.

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Community Manager

Re: Live Feed Interrupting Recorded Video

Hi @DavidJasonHatfield ! It sounds like you have your in app notifications turned off. That means, when you're viewing a video from one device and your other device turns on due to motion, it will bring up the other camera -- which is what is currently happening. If you do not wish for this to happen, go to Device Settings > Alert Settings >Notification Preference. Hope this helps! 

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