Hi neighbors! You may have noticed that your Ring app has gone through some recent improvements to bring a better live event notification experience to you. We wanted to share some details about what to expect with these updates.
“Open Full Screen” Feature Update
Previously, when you had the ‘Full Screen’ feature toggled on, any event notification you received while in the app would immediately open to full screen Live View. Now with our “In-App Notification” feature toggled off, any event notification you receive while in the app will immediately open to Live View. It is the same feature as before with updated wording. It will work as described below:
Live Event Notification Update
How live event notifications open on your phone or tablet will depend on if you have the Timeline feature toggled on in your Ring app. Whether tapping an event notification in the app or on your phone’s lock screen, the view will be as follows:
Reply to this post to let us know what you think of latest Live View updates for your Ring app, we will share your feedback directly with the team. Thanks!
Can you please explain in plain language how to make Ring App (iOS and Android) open full screen live view on motion and someone ringing the bell?
(Automatically, without clicking on in-app notification)
(toggling on/off the in-app notification on iOS doesn`t do anything, no full screen live view)
use case = Ring Video Monitor on a Tablet that turns on when there is an event and off when there is nothing
Hey @hotlurve ! If you had "In-App Notifications" toggled off, and you were actively in the app when the bell was rung, you should've seen a full screen view of the event. If you are not in the app, then you will receive a notification as normal. Being notified whilst not in the app will still depend on your ring and motion alert toggles being enabled in the app. Hope this helps!