I’m just illustrating that the current firmware that you have, does seem to have an issue with Live View not opening.
That's good to know, but how do I change version to 220.127.116.11 ? All it says in Device Health is "you're up to date ".
Good question @Ppanther! In most cases, your Ring device will update it's firmware automatically. If it says "up to date", it should be on the most recent firmware available. Learn more about firmware updates in this help center article.
It always good to ensure the Ring app is also up to date via your app store. I hope this helps!