Event history timeline causes live view to freeze on samsung s10

@jennifer_ring When I use Rapid ring the device opens up and works but the audio is not coming out of the phone speaker but the in call speaker. I have to hold the phone to my ear to hear the sound and then loose visiual. It getting really frustrating.

Also as soon as I shift to live view on the Ring App it crashes. I’ve tried everything to get it to work including deleting the app and reinstalling but it just doesn’t seem to be working. It still works on the old IPhone we have but on Andriod it isn’t working. Do you have an update on when this is going to be fixed becuase it seems as though many people are having this problem.