It sounds like you are both experiencing something similar, we will certainly bring this to the attention of our App team. If this continues, please try uninstalling and reinstalling the application to ensure it is up to date.
Many of those buttons lead to alternative URLs, which are as follows:
• “Test Your Wi-FI”: bandwidthplace.com
• “Troubleshoot Notifications”: https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-fo...
• “Ring System Status”: status.ring.com
I hope this information helps, feel free to report any further observations here.