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Deleting alert on Ring app!

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New Neighbor

Deleting alert on Ring app!

Hi guys,
Just a personal observation,
When choosing the alerts to delete if you don’t select the circle the proper way right in the middle of the app all you previous selected alert gets unselected ... please maybe fix this ?
3 REPLIES 3
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Community Manager

Re: Deleting alert on Ring app!

Hi @Normster are you using Android or iOS?

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New Neighbor

Re: Deleting alert on Ring app!

Hi,
It’s on iOS , latest OS version with latest app version .
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Community Manager

Re: Deleting alert on Ring app!

Hi @Normster - I just checked with my iOS - I'm able to selecting a few videos, when deleting all, and even click on a video, watch it, return to the page and all my videos that were selected still are. Please let me know if you are trying something else and I'm happy to test. If not,  I suggest opening up a support ticket now so a team member can take a further look into this for you! 

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