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Community forum in app?

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New Neighbor

Community forum in app?

I read that posting to this forum from the Ring app keeps you logged in. Trouble is, where in the app is it?
I'm sure I've stumbled over it before but can't for the life of me find it. I've posted this via website where its a pain logging in each time.
Thanks
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Community Moderator

Re: Community forum in app?

Great question, @DonaldDuck! At this time, the Community is accessible via web browser only. This can be done on a desktop, a browser on your mobile device, or there is even a way in the Ring app to reach the Community web page. From the Ring app dashboard, open the Menu, select Help at the bottom, and then select "Visit our Help Articles Library". This will open up a browser page, in which the Community link can be found under the "Get More Support" section of this page. Either method of access will require the same login and verification process. We are always working to improve our neighbors' experience, and this includes within the Ring Community. Consider this feedback received by the team! Smiley Happy 



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Community Moderator

Re: Community forum in app?

Great question, @DonaldDuck! At this time, the Community is accessible via web browser only. This can be done on a desktop, a browser on your mobile device, or there is even a way in the Ring app to reach the Community web page. From the Ring app dashboard, open the Menu, select Help at the bottom, and then select "Visit our Help Articles Library". This will open up a browser page, in which the Community link can be found under the "Get More Support" section of this page. Either method of access will require the same login and verification process. We are always working to improve our neighbors' experience, and this includes within the Ring Community. Consider this feedback received by the team! Smiley Happy 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.

View solution in original post

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New Neighbor

Re: Community forum in app?

OK thanks. Bit of a pain logging in like this each time.