Checking device health from Win10 app

[spanner43]

This has been an issue for me on both win 10 1903 and 1909. so for me was broken before this last update

[AJVG]

Thanks - the common factor is that is broken and needs to be fixed!

[doleck123]

Same here!

[vwgti888]

Same here

[hflame1]

Same here - but no windows 10 update.  I think that they changed the App and no longer are providing that info.  

[Jennifer_Ring]

Hi neighbors! Thank you for your patience. The team is aware and working on a fix. We will let you know once there is a new app update. 

[app-pgman]

i AM ABLE TOO DO HEALTH CHECK ON MY RING CHIME DEVICES FROM WIN 10 APP, BUT GET ERROR CODE :0X8013500 WHEN CHECKING HEALTH ON RING CAMERAS FROM WIN 10 APP

[JoeRees]

Why is it taking so long to get this fixed?

[lgu]

A very good question!  It has been a while since I spoke with a Ring Agent and yet nothing has been fixed yet.

Maybe you could call them as well as others from the Ring Community.

Thanks,

[Eagle328]

2 days ago Ring responded here. They are working on it. So why bother calling? You can check with a phone for now at least. Otherwise you have to wait until the update is pushed.