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Checking device health from Win10 app

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New Neighbor

Re: Checking device health from Win10 app

Do u have any problems when using your cell phone in 'Live View'?

Are Cams Battery or wired?

Is your subscription paid ?

Have u cleared the history?

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New Neighbor

Re: Checking device health from Win10 app

Updated to the latest v2.4.16 from "microsoft store" and am still getting "Something went wrong - error code is 0x80131500" so it seems that this fix works for some but not all. I noticed that both my IOS and via HTTPS acces works but the Windows app doesn't.

 

Also I turned on the two-step access and seem to be getting continuous ring verification codes on my iPhone even after I've used it and am able to gain access, Why?

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New Neighbor

Re: Checking device health from Win10 app

No problem with cell phone.

Cams are wired.

All paid up.

History, data cleared.

I use my laptop throughout the day to monitor my cams.

William Cox
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New Neighbor

Re: Checking device health from Win10 app

Hi BCME

Do u get the audio 3 beeps when u stream video from other scources..utube etc..or is it happening only ring app?

Are u using your laptop from home or at other remote places?

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New Neighbor

Re: Checking device health from Win10 app

Hi LBM

When u open Microsoft store app and click on the 3 dots, click on downloads and updates and find RING app..what is the modified date far right column?

 

And as for the two step verfi. thats how it works ..everytime u log in u need to verfi..

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New Neighbor

Re: Checking device health from Win10 app

Hello,

Only on the Ring app.

Laptop at home. 

William Cox
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New Neighbor

Re: Checking device health from Win10 app

Mine starting doing this today.  This camera always seems to act up when I actually need it.  Pretty sure it will be my last Ring product.

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New Neighbor

Re: Checking device health from Win10 app

Is this still not fixed? I got the update today and it is still not working. 

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New Neighbor

Re: Checking device health from Win10 app

Mine is now working fine, and so is the app on the mobile, which is always better than the laptop.  It believe that this was fixed a good month ago.  I can only suggest, and I am no computer whizkid, that you uninstall the W10 app and reload.  Frustrating but it might just solve the problem.  This is a guess, however.

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New Neighbor

Re: Checking device health from Win10 app

Not working here, was working a couple weeks ago, no update available either.