Sorry to hear this concern is persisting, neighbors! As mentioned prior in this thread, removing and reinstalling the Ring app and reapplying the Ring skill for this might help. Please also ensure that wifi connection is optimal with your Ring devices and the Alexa enabled devices in your home. As long as you are able to access live view from your Ring app, this should work as intended on your Alexa enabled devices too.
If this is still not resolved, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.