cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Questions about Amazon Alexa devices and your Ring? Post them in our new Amazon Alexa board!

BUG REPORT: Android - Crashes when You Hit Full Screen

Highlighted
New Neighbor

BUG REPORT: Android - Crashes when You Hit Full Screen

I was just letting you guys know that my Ring application on my Android phone keeps crashing when I switch the video to full screen mode, unless I have the "Auto-rotate Screen" option enabled in my Settings. Android version 8.1.0. Kernel version 3.18.71. Build number OPM 1.171019.019. Software version Q710MS11j
2 REPLIES 2
Highlighted
Neighbor II

Re: BUG REPORT: Android - Crashes when You Hit Full Screen

Just curious. What make and model is it?
Highlighted
Community Manager

Re: BUG REPORT: Android - Crashes when You Hit Full Screen

Have you tried uninstalling and reinstalling your Ring app? 

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.