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Android app won't "rotate"

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New Neighbor

Re: Android app won't "rotate"

@Eagle328, Thank you. It's been a LONG time since I had to look into help for rotation. Now my Fire 7 2017 (which has been relegated to function as my ring chime/video) works as I'd hope for that. 

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Neighbor II

Re: Android app won't "rotate"

Glad to hear it worked for you.
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New Neighbor

Re: Android app won't "rotate"

How did you get it to work?

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New Neighbor

Re: Android app won't "rotate"

The app didn't work for me.

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New Neighbor

Re: Android app won't "rotate"

That's a terrible design. So many people use tablets for smart home management. When the tablet is mounted on the wall in landscape its a bit difficult to read an interface in portrait. This isn't something that is difficult or time consuming to code, there is literally no good reason for this.

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New Neighbor

Re: Android app won't "rotate"

I ended up using an app called Ultimate Rotation Control by FaMe IT and that forces the app to rotate to landscape.

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New Neighbor

Re: Android app won't "rotate"

Is incongruent with other Apps by Ring.

 

The Ring App runs on Landscape Mode. The Rapid Ring App runs on Landscape Mode.

 

Why is the Neighbors by Ring app not consistent with other apps in the Company? It is a silly decision to design an App to only run in Portrait mode by design.

 

This should be easily remedied. Please fix it. 

 

Most people that use iPads and Android Pads will use their devices in Landscape mode.

 

Otherwise, a terrific app. I just refuse to use it whenever I am on my iPad. I use my device with a keyboard, which forces landscape mode.

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New Neighbor

Re: Android app won't "rotate"

Thanks for the tip on the Rotate Control app.   Works perfect!

 

I originally bought the Amazon Echo thinking that would be how I watch my cams but Ring is horrible on that device.  So I pulled out my old android tablet and with your suggestion of this Rotate Control App, I have the perfect camera screen now.

 

Thanks!

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New Neighbor

Re: Android app won't "rotate"

All versions I’ve used over the last year have this bug, keep hoping the next ‘update’ fixes this...

On 3.26.0 on android.