Android app won't "rotate"

This is horrible.

We want to have android smart displays through out a smart home and would like to use Ring cameras. This is a deal killer. Why in the world would anyone design an app like this?!?!

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I use an app called Rotation Control by CrapeMrytle. This solves my issues with using a tablet in landscape mode with apps that don’t follow the tablet. It locks it in landscape and forces the app to stay in landscape.

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I had a chance to try the Ring app on Apple IPad and it works in landscape mode just fine as soon as it opens. Then it rotates accordingly. So why is this feature on iOS only and not Android?

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Hi Neighbors – what app version is this happening on?

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Version 3.20.0

@Eagle328, Thank you. It’s been a LONG time since I had to look into help for rotation. Now my Fire 7 2017 (which has been relegated to function as my ring chime/video) works as I’d hope for that.

Glad to hear it worked for you.

How did you get it to work?

The app didn’t work for me.

That’s a terrible design. So many people use tablets for smart home management. When the tablet is mounted on the wall in landscape its a bit difficult to read an interface in portrait. This isn’t something that is difficult or time consuming to code, there is literally no good reason for this.

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I ended up using an app called Ultimate Rotation Control by FaMe IT and that forces the app to rotate to landscape.

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Is incongruent with other Apps by Ring.

The Ring App runs on Landscape Mode. The Rapid Ring App runs on Landscape Mode.

Why is the Neighbors by Ring app not consistent with other apps in the Company? It is a silly decision to design an App to only run in Portrait mode by design.

This should be easily remedied. Please fix it.

Most people that use iPads and Android Pads will use their devices in Landscape mode.

Otherwise, a terrific app. I just refuse to use it whenever I am on my iPad. I use my device with a keyboard, which forces landscape mode.

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Thanks for the tip on the Rotate Control app. Works perfect!

I originally bought the Amazon Echo thinking that would be how I watch my cams but Ring is horrible on that device. So I pulled out my old android tablet and with your suggestion of this Rotate Control App, I have the perfect camera screen now.

Thanks!

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All versions I’ve used over the last year have this bug, keep hoping the next ‘update’ fixes this…

On 3.26.0 on android.

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@Eagle328 thanks for the tip. I have a couple of apps that I stopped using because of the landscape limitation. The app works well, even when it was designed for an older version of Android.

Hey neighbors! The screen rotation will work during Live View, recorded video playback, and when viewing videos on the Event Timeline. Otherwise, the Ring app will remain in portrait mode as this is the intended design. Thank you for sharing your feedback on having an option for landscape mode, as we have made sure it is shared with our teams. :slight_smile:

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Seriously. How lazy.

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No. Mine does NOT auto rotate when I tilt my android for a landscape view. Phone IS also set for auto-rotate.
The app is inferior, I’m deleting it and reinstalling, will let you know if it fixes it.

Still broken as of 3.57.0 on Android 13.The user is forced to keep rotating their device back and forth and scrolling to see useful content, meanwhile most of the display is wide blank margins. Bizarrely the content is effectively narrower when rotated to landscape mode.

Horrendously poor development. Its astounding that a company like Amazon can’t devote at least one of the overpaid engineers to taking the 4 hours, max, to make this app available in landscape orientation. Its how to understand how anyone would design an app that displays cameras feeds in landscape orientation and not consider how to view them in landscape orientation. At this point