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Android app lost firmware version number, again

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New Neighbor III

Android app lost firmware version number, again

I just updated the Android Ring app to v3.22.2 on 2/12/2020, and now it does not show the firmware version number of my Ring Doorbell Pro anymore. It just says "Up to Date".

@Ring, "Up to Date" is a commentary on the firmware version number, not a version number. Please include the firmware version.

Last I checked, I was at v2.1.01005, I think.

4 REPLIES 4
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Neighbor II

Re: Android app lost firmware version number, again

Ring doesn't work that way. If it says up to date. Then it's up to date. If it shows a firmware number, then it's not up to date. There is no way to know exactly what version you're on.
You can read about it here.
https://support.ring.com/hc/en-us/articles/115004599926-Updating-the-Firmware-For-Your-Ring-Devices
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Neighbor II

Re: Android app lost firmware version number, again

I myself would rather also have the firmware version visible as well. But, as of now it doesn't.
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New Neighbor III

Re: Android app lost firmware version number, again

I have many wifi devices. All of them display their firmware version number proudly. Even the very old ones.

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Neighbor II

Re: Android app lost firmware version number, again

Yep, all mine do. But not Ring's. The page link I posted explains Ring's policy for it.