Hi, any one else found their alerts have stopped working on Apple iPhone? Mine dont work now unless the app is open which is not too helpful. I see some issues with IOS 13 with alerts. I am on 13.1.2. My wife’s iPhone is on IOS12.xx and is working ok as normal. All notifications set to ON and motion detect on etc. in app.
Hi @paulbarnes007 , this may be a better question for our support team. They’ll be able to take a look at your device and settings to ensure everything is properly set up. You can reach them 24/7 at 800-656-1918. Thanks!
IOS13 has added more notification “security”. Check your notification settings and make sure they are on for the app. It sounds to me like your notifications settings are the issue. I remember I had to do some tweaking with the IOS13 upgrade. The fact that your other IOS12 iPhone is working fine and that the notifications work with the app open supports this theory.
Fabulous! I’m going to accept that post as an 'Accepted Solution ’ so other neighbors learn what worked for you if they are experiencing something similar