First post. Using the (Android) Ring app, playback of historical videos starts with an overlay of playback controls on the bottom of the screen for the first two seconds. The overlay covers approximately 25% of the captured video whenever it is present. I find that sometimes my Ring Doorbell 2 (or floodlights) is triggered by fleeting motion (wild animals) under these overlaid controls and they'll disappear out of the frame by the time the controls disappear. Naturally, I'm curious about these visitors and have become frustrated by the overlay during this 2 second lead in. Beyond the initial two seconds, the overlay seems controllable (toggles with a screen press). However, the lead in seems locked in. Is there a method or a setting in the app that would allow me to see this masked area during these initial two seconds? If not, maybe it can be added as a feature request for a future release?
Thanks for the quick reply. I've posted in the feature request thread. It should be an easy fix organically. However, if it's a third party player, then it may be more difficult to get done.
Workarounds can be a pain. The workaround I have involves leaving the Ring app and clicking on a Chrome shortcut that I put on my homescreen. This takes me to the website, where I can look at the video history there with much less masking. Functional, but unnecessary.