cancel
Showing results for 
Search instead for 
Did you mean: 

AdGuard causing the Ring App to Log Out

Highlighted
Community Manager

AdGuard causing the Ring App to Log Out

Hi neighbors! It has come to our attention that AdGuard, an ad-blocking app available on iOS and Android, may cause your Ring app to spontaneously log out. Please check out your settings within AdGuard if this happens to you. Learn more, by visiting our Ring Support page. Let us know if you have any questions!  

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
4 REPLIES 4
Highlighted
New Neighbor

Re: AdGuard causing the Ring App to Log Out

I followed the steps to disable ring in AdGuard, but do not see any ring settings. 

Highlighted
Community Manager

Re: AdGuard causing the Ring App to Log Out

Hmm .. are you currently getting logged out of the Ring app? Thanks! 

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
Highlighted
New Neighbor

Re: AdGuard causing the Ring App to Log Out

I have no Adguard on my android phone and it still keeps logging me off. 

Highlighted
Community Moderator

Re: AdGuard causing the Ring App to Log Out

Hi @Redzone25! Please check for any VPN that might be enabled, or any apps that might conflict with the Ring app, if you have android. Let us know how this goes. Smiley Happy 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.