I totally agree. Ring (Amazon) is on very very thin ice here. If you see what the competition is doing with 24/7 recording, smart notifcations, easy API integrations with e.g. Home Assistant or Domoticz, facial recognition… And that for only $100 a year for an unlimited amount of camera’s. I made my move to Ring a couple of years ago, and I still love the design, and the ease of setup for most of the products, but I can’t believe that Amazon is that stubborn to at least listen to their customers and add some native integrations. It’s disturbing to say at least. In the end, I do think Amazon has better cards up their sleeve, but they need to play some hands anytime soon before another market was won by Google. Again.
For those who ask; if you want to connect the camera’s and the alarm. Do some research and have a look at Home Assistant and the Ring MQTT integration. It’s no easy peasy. But if you want more control over your home automation, this is a good way to start.