Hi all,
For the last 5 days straight, my ring alarm (UK based) has jumped onto 3G backup at 11.04 exactly, and then reconnected to Wifi at 6.04am. I believe this happened straight after an update after a power off (although I can’t find any diagnostics on either the upgrade or the errors).
I have tried;
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Switching Wifi AP’s between 2 different AP’s
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Switching from 5Ghz to 2.4Ghz
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Reboot of base station
I have other ring devices running on wifi that remain connected. The alaram base station IP address is DHCP reserved (and has a long lease length), so I don’t believe it’s address related. I’m also 99% sure my router doesn’t disconnect it with some strange timed base rule.
Next steps are;
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Hard wire to ethernet to prove wifi issue or not
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Factory reset - engineers fix
Has anyone elese experienced this as all? Any help appreciated!
Regards, Jason