Hey all… I’m a new Ring user and just installed the listener. It works great… I have several smoke/co detectors interconnected but had a question about the order of operations. Let’s say I’m cooking, for example, and the smoke detectors go off… will I have a chance to report a false alarm before the fire department is dispatched? While searching, I’ve read conflicting answers that suggest the monitoring company calls the fire department before any attempt is made to call a contact. I’ve also re…

If the alarm is for smoke, the monitoring station will call the first contact and if verified as false they won’t dispatch fire. If the first contact doesn’t answer, the FD is dispatched, then the second (and third if applicable) calls are made. The fire response may or may not be possible to cancel depending on the jurisdiction and the time involved, but generally can be canceled. If it’s hearing a carbon monoxide alarm (like for example a combo detector), the response is to dispatch fire firs…

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Smoke/CO listener

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BeattyFamily August 13, 2019, 11:43am 7

Thanks! That helps.

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